Shipping & Delivery

We currently ship to the United States only — including Hawaii and Alaska. International shipping is on our roadmap; join the Inner Circle to be notified when it launches.

Standard (USPS Priority or UPS Ground): $7 flat on orders under $50, free on orders $50 and over within the US.

Hawaii, Alaska & US territories: same rates as everywhere else — $7 flat under $50, free at $50 and over. Allow 3–7 business days.

Subscribers on The Reserve plan and above ship free on every order.

We roast in small rounds and seal each bag the same day it is roasted. Orders placed before 11am ET on a business day typically ship the next business day; orders placed later or over a weekend ship early the following week.

In practice, nearly every order ships within 1–3 business days of being placed.

You'll receive a tracking link by email when your label is created — typically the morning of ship day. Logged-in customers can also track from My Account → Orders.

Tracking is updated by the carrier and may take a few hours to show movement after shipment.

Carriers occasionally mark a package delivered before it actually arrives. If your tracking shows delivered but it's not at your door, please:

1. Check with neighbours and household members.
2. Look around your delivery location (entryways, garage, side gate).
3. Wait 24 hours — late-day deliveries sometimes update overnight.

If it's still missing, email contact@anaerobic-coffees.com with your order number. We file a claim with the carrier and ship a free replacement.

Email us within 7 days of delivery with a photo of the issue and your order number. We'll send a free replacement or refund the affected items — whichever you prefer.

Address changes are possible if your order hasn't shipped yet. Email us as soon as you can and we'll update it. Once a label is generated we usually can't recall it, but we'll work with the carrier to redirect when possible.