Terms of Service

You must be at least 18 years old, or the age of majority in your state, to place an order or create an account. By using the Site you represent and warrant that you meet this requirement and that the information you provide is accurate.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at contact@anaerobic-coffees.com if you suspect unauthorised use. We may suspend or terminate accounts that violate these Terms.

You agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable law.
• Attempt to gain unauthorised access to systems, accounts, or data.
• Interfere with the operation of the Site (e.g. denial-of-service, crawling at abusive rates, bypassing security).
• Reverse-engineer, scrape, or copy substantial portions of the Site.
• Use the Site to transmit viruses, malware, or harmful code.
• Impersonate any person or entity, or misrepresent your affiliation.
• Resell our products without our prior written permission (wholesale partners are an exception under separate agreement).

All content on the Site — including text, graphics, photography, logos, brand marks, designs, and software — is owned by or licensed to Anaerobic LLC and protected by United States and international copyright, trademark, and other laws. You may use the Site only as expressly permitted; no other rights are granted to you.

"Anaerobic" and the bean mark are trademarks of Anaerobic LLC. You may not use them without our prior written permission.

If you submit reviews, comments, photos, or other content ("User Content"), you grant Anaerobic LLC a non-exclusive, royalty-free, worldwide, perpetual, transferable licence to use, reproduce, modify, and display that content in connection with our business, including marketing. You retain ownership of your User Content but represent and warrant that it does not infringe any third-party rights.

We may remove User Content at our discretion.

Order acceptance. An order placed on the Site is an offer to buy. We may accept or decline any order at our discretion (for example, due to product availability, suspected fraud, or pricing errors).

Pricing and taxes. Prices are shown in US dollars and are subject to change. Applicable sales tax is calculated at checkout based on your shipping address. We reserve the right to correct pricing errors at any time.

Payment. By submitting an order you authorise us to charge the payment method you provided for the total order amount including taxes and shipping.

Cancellation. Once an order has been roasted and shipped we cannot cancel it. Pre-shipment cancellations are possible if we reach you in time — email us as soon as possible.

By starting a subscription you authorise Anaerobic LLC to automatically charge the payment method on file at the recurring frequency you select, until you cancel or pause the subscription.

• You may skip, pause, change, or cancel a subscription at any time from My Account → Subscriptions.
• Changes made at least 24 hours before the next charge date apply to the next delivery.
• Once a subscription order has been roasted and shipped, we cannot recall it.
• If a payment fails after reasonable retry attempts, the subscription pauses until you update your payment method.
• Subscription pricing and benefits may change with reasonable notice.

Shipping methods, costs, and estimated delivery times are described in our Shipping Policy, which is incorporated into these Terms by reference. Title and risk of loss pass to you when the carrier accepts the package from us.

Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.

The Site and our products are provided "AS IS" and "AS AVAILABLE," without warranty of any kind, express or implied, to the fullest extent permitted by law. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Site will be uninterrupted, secure, or error-free, or that any defect will be corrected.

Brewing recommendations and content describing flavor are provided for guidance only; individual preferences and brewing equipment vary.

To the fullest extent permitted by law, Anaerobic LLC and its officers, members, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or related to your use of the Site or our products, even if advised of the possibility.

Our total cumulative liability to you for all claims arising out of or relating to the Site or our products will not exceed the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) one hundred US dollars ($100).

Some jurisdictions do not allow exclusion of certain warranties or limitation of certain damages; these provisions apply to the fullest extent permitted in your jurisdiction.

You agree to indemnify, defend, and hold harmless Anaerobic LLC from any claim, loss, liability, damage, or expense (including reasonable attorneys' fees) arising from (a) your use of the Site, (b) your violation of these Terms, or (c) your violation of any third-party right.

These Terms and any dispute arising from them are governed by the laws of the State of New Jersey, without regard to conflict-of-laws principles. Subject to Section 14 (Dispute Resolution), the state and federal courts located in [VERIFY: county] County, New Jersey have exclusive jurisdiction over any claim not subject to arbitration.

[VERIFY with counsel: arbitration and class-waiver clauses are subject to the Federal Arbitration Act and state-law variations. The text below is a starting template and must be tailored.]

Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or our products, except as set out below, shall be resolved through binding individual arbitration administered by JAMS (or a comparable arbitrator we mutually agree on) under its then-current rules, in [VERIFY: county] County, New Jersey, or another mutually-agreed location. The arbitrator's decision shall be final and binding.

Class-action waiver. You and Anaerobic LLC each agree that any dispute will be resolved on an individual basis only. Class arbitrations, class actions, and representative actions are not permitted.

Exceptions. Either party may bring a small-claims action in the appropriate small-claims court, and either party may seek injunctive relief in court for actual or threatened infringement of intellectual-property rights.

30-day opt-out. You may opt out of this arbitration agreement by emailing contact@anaerobic-coffees.com with subject "Arbitration Opt-Out" within 30 days of first agreeing to these Terms. If you opt out, disputes will be resolved in court under Section 13.

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, war, terrorism, epidemics, fires, floods, earthquakes, supply-chain disruption, labour disputes, governmental orders, or carrier delays.

We may update these Terms from time to time. The "Last updated" date at the top reflects the latest version. Material changes will be communicated via the Site or by email. Continued use of the Site after changes constitutes acceptance of the updated Terms.

We may suspend or terminate your access to the Site or your account at any time for any reason, including violation of these Terms. Sections that by their nature should survive termination (such as IP, disclaimers, limitation of liability, indemnification, and arbitration) will survive.

Entire agreement. These Terms (together with the Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced) constitute the entire agreement between you and Anaerobic LLC.

Severability. If any provision is found invalid, the remainder of these Terms remains in effect.

No waiver. Our failure to enforce a right is not a waiver of that right.

Assignment. You may not assign your rights under these Terms without our prior written consent. We may assign our rights without restriction.

Notices. Notices to us should be sent to contact@anaerobic-coffees.com. Notices to you may be sent to the email address on your account or posted on the Site.

Anaerobic LLC
[VERIFY: registered business address, New Jersey, US]
Email: contact@anaerobic-coffees.com